Test information:
Number of questions: at least 43
Time allowed in minutes: 75
Required passing score: 60%
Test languages: English
Related certifications:
IBM Certified Specialist – Storage Sales Combined V1
The number of questions will vary frequently. The required passing score is dependant on the number and difficulty of the questions presented. This exam replaces all previous Storage sales exams. The earlier exams will be withdrawn shortly.
Gather Customer Requirements
Qualify the customer by confirming their expectations, identifying their decision maguide process, and ascertaining their compelling reason(s) to act.
Determine financial justification for system acquisition (TCA, TCO, ROI, customer budget, business goals).
Determine customer’s growth requirements, upgradeability, and useful product life (current and future performance and capacity).
Identify and describe business requirements that can be met by IBM Storage capabilities and technologies (i.e. – energy efficiency, floor space).

Gathering application types, capacity in use, mixed loads, and requirements (at a high level).
Conceptual level understand existing systems environment.
Describe Information Infrastructure CARS (Compliance, Availability, Retention, and Security)
Value Proposition
Quantify the business value of (i.e. ? SVC, 3000, 4000, 5000, N Series, XIV, 8000, networguide and tape) features and functions for a new or existing customer at a conceptual level.
Compare with existing and competitive offerings and relate a architectural advantages.
Systems Management
Describe the business value of tools and techniques
Describe management tools and resources (i.e. ? Storage Manager, TPC, IBM Systems Director, Tivoli)
Use of sales tools (i.e. ? Ideas International, TCO Now)

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Relate system management tools and techniques to customer environment
Compare with existing and competitive tools and techniques
Dynamic Infrastructure
Describe business value of Business Resilience, Energy Efficiency, Information Infrastructure, Service Management, and Virtualization and Consolidation and relate to storage products and services.
Identify and describe offerings to help customers reach their Dynamic Infrastructure goals
Identify opportunities and resources needed to develop and close opportunities
Determine Application Solutions
Recognize and discuss typical business solutions (i.e. ? database, data mining, data migration, unstructured data, VMware, XEN, Hyper V)
Select mutually agreed solutions
Develop balanced total solution not just single product
High level description of storage options
Very high level server traits (mainframe, Power, System x)
Create Comprehensive Solution
Accurate high level hardware, software, and services to meet customer needs
Discuss financing and warranty options
Identify appropriate resources
Create customer approved solution / proposal (presale)
Describe the TDA and SAPR process
Establish customer approved implementation and support team (post sale)

Exam number:000-200
Exam name: IBM Storage Sales Combined V1
question and answers:390
latest update: Jun 22th 2009

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