642-181

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642-181 PRSDI
Cisco Unified Presence Design and Implementation

Exam Number: 642-181
Associated Certifications: Cisco Unified Presence Specialist
Duration: 75 minutes (45-55 items)
Available Languages: English
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Exam Description Exam Topics
Exam Description
The 642-181 PRSDI Cisco Unified Presence Design and implementation is the exam associated with the Cisco Unified Presence Specialist certification. This exam tests a candidate’s knowledge of designing and implementing Cisco Unified Presence solutions. Candidates can prepare for this exam by taking the Cisco Unified Presence Design and Implementation (PRSDI) course.

Exam Topics
The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Describe the components and options available in the Cisco Presence solution
Identify required and optional components
Identify required software level release dependencies
Describe the differences between Cisco Presence solution components
Describe the features and functionality of each Cisco Presence component
Describe the communication flow
Describe the security capabilities of the Cisco Presence solution
Describe the redundancy capabilities of the Cisco presence solution
Describe Cisco Presence concepts
Describe the deployment models (scalability, reliability, multi-clustering, etc.)

Design a Cisco Presence solution to meet customer requirements
Identify customer current application and infrastructure
Identify required and optional components to meet customer requirements
Size the solution for required and optional components
Identify the appropriate software and hardware versions which will be needed to meet customer requirements
Identify 3rd party integration solutions
Describe how the design will integrate and what impact it will have on the current infrastructure

Implement and configure the Cisco Presence solution
Describe the installation process
Describe required configurations for a Cisco Presence Solution deployment
Describe optional configurations for a Cisco Presence Solution deployment
Identify required information for implementation
Describe operational functions required to support a Cisco Presence solution
Identify management requirements
Identify operational monitoring requirements
Describe backup and restore procedures
Describe the Moves, Adds, and Changes procedure
Describe end-user client configuration and usage (CCM User Page, CUPC client configuration settings)

Troubleshoot a Cisco Presence solution implementation
Describe the types of logs that are available from the Presence server
Interpret a CUPC log file for troubleshooting
Identify common troubleshooting issues related to Presence server with 3rd party applications
Identify common troubleshooting issues related to Presence server and CUPC

Describe the features of the Cisco Load Balancing solutions
Describe the differences between the ACE Service Module and the ACE Appliance
Describe the health checking systems of Cisco Load Balancing solutions
Describe virtual servers
Describe real servers
Describe class and policy maps
Describe the high availability solutions for the Cisco Load Balancing solutions
Describe the firewall capabilities in the Cisco Load Balancing solutions (protocol inspection and fixups)
Describe SSL offload
Describe the migration path from CSS and CSM to the ACE solution
Describe session persistence
Describe the implementation of Cisco Load Balancing Solutions (Routed, Bridged, One-Armed)
Describe the virtualization capabilities of the ACE Service Module and Appliance
Describe the compession capabilities of the Cisco Load Balancing solutions
Describe the use of digital certificates in a Cisco Load Balancing solution

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Describe ACE management and monitoring capabilities
Identify the applications used to manage the ACE module
Describe the process of managing the virtual contexts
Describe the capabilities and limitations of ACE management
Describe provisioning of virtualization on ACE
Describe provisioning of services on ACE
Describe delegated operations (activation/suspension) of virtual and real servers on ACE
Describe the monitoring of ACE
Describe the similiarities and differences between ANM and the ACE Appliance Device Manager

Describe the features of the Cisco Global Load Balancing solution
Identify appropriate Cisco GLB solutions
Describe the Cisco GLB DNS process
Describe the GSS deployment models (clustering, HA, etc.)
Describe the CNR option for GSS (Cisco Network Registrar)
Describe the protocols used by the GSS (KAL-AP, etc.)
Describe management and monitoring of the GSS solution
Identify the best GLB method to use in a particular environment (of 10 available)

Describe the WAAS solution
Describe the roles for WAEs
Describe WAAS interception methodologies
Describe WAAS acceleration methodologies (DRE, TFO, LZ, Application Adaptors)
Describe the high level capabilities of Cisco WAAS management and reporting
Describe IOS features that provide prioritization and control in a Cisco WAAS network
Describe WAAS fan-out (many-to-one model)
Describe wide area bandwidth allocation/provisioning from core to edge

Design a solution to meet customer requirements
Size a DCAS solution to meet a particular set of customer requirements (WAAS sizing tool, ROI calculator)
Design an ACE solution to meet customer requirements
Design a WAAS solution to meet customer requirements
Design an integrated ACE and WAAS solution to meet customer requirements
Design a firewall load balancing solution
Plan the use of digital certificates
Design a highly available overall data center network solution based on Cisco Data Center 3.0
Design a global load balancing solution to meet customer requirements

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