642-383

642-383 CXFF
Cisco Express Foundation for Field Engineers

Exam Number: 642-383 CXFF
Associated Certifications: Cisco Express Foundation Field Specialist
Duration: 90 minutes (65-75 questions)
Available Languages: English
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Exam Description Exam Topics
Exam Description
The 642-383 CXFF exam is intended primarily for Cisco Channel Partner Field Engineers. The exam tests a candidate’s knowledge of: 1) Accurately installing and configuring proposed wireless, security, and routing and switching integrated solutions, performing basic diagnostics and problem solving as needed. 2) Designing and Implementing the Cisco Smart Business Communication Systems (SBCS) solution. 3) The Cisco Lifecycle Services approach: How to successfully sell, deploy, and support Cisco technologies.

Exam Topics
The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Implement and verify the integrated solution
Implement the Cisco Access Routing & Catalyst Switching solutions for small to medium business and small enterprises
Implement Cisco Security solutions
Implement the Cisco Wireless solutions
Integrate network management systems
Implement an integrated solution based on the detailed design plan

Perform basic diagnostics and troubleshooting for integrated solution
Perform basic diagnostics and troubleshooting for routing & switching portion of solution
Perform basic diagnostics and troubleshooting for security-based portion of solution
Perform basic diagnostics and troubleshooting for wireless portion of solution

Describe and identify fundamental products that are part of the Smart Business Communication System solution
Describe the UC520 in the SBCS solution.
Describe the CE520 in the SBCS solution.
Identify and describe wireless capabilities in Smart Business Communication System.
Identify and describe the monitoring capabilities of Smart Business Communication System

Identify Smart Business Communication System solution designs
Identify the roles of the PSTN connectivity options

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Implementing the Smart Business Communication System
Configuring the UC520 using Cisco Configuration Assistant
Configuring the CE520 using Cisco Configuration Assistant

Describe the Cisco Lifecycle Services approach
Describe the structure and organization of the Cisco Lifecycle Services approach
Describe the service components included in the Prepare phase of the Cisco Lifecycle Services approach.
Describe the service components included in the Design phase of the Cisco Lifecycle Services approach.
Describe the service components included in the Implement phase of the Cisco Lifecycle Services approach.
Describe the service components included in the Operate phase of the Cisco Lifecycle Services approach.

Describe the value of the Cisco Lifecycle Services approach
Describe the value of the Cisco Lifecycle Services approach for the customer.

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