642-445

642-445 CIPT 5.0
Cisco IP Telephony for Release 5.x
Retired July 26, 2008
Exam Number: 642-445
Associated Certifications: CCVP
Duration: 90 minutes (75 questions)
Available Languages: English
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Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The Cisco IP Telephony for release 5.x 642-445 CIPT-5.x is the exam associated with the CCVP and Cisco IP Communications Support Specialist certifications. Candidates can prepare for this exam by taking the Cisco IP Telephony (Part 1) v5.0 and Cisco IP Telephony (Part 2) v5.0 courses. This exam tests a candidate’s knowledge of VoIP and PSTN components and technologies and the candidate’s ability to describe, install, configure and support CCM 5.x products in a Cisco network, including such features as security and video. Topics covered include VoIP, PSTN, and CCM.
Exam Topics
The following information provides general guidelines for the content likely to be included on this exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposed the guidelines below may change at any time without notice.

Perform an installation and initial set up of a Cisco Unified CallManager cluster
Describe Cisco Unified CallManager cluster relationships
Describe Cisco Unified CallManager redundancy designs
Describe the requirements for DHCP, TFTP, DNS, and NTP
Determine the services necessary to support a Cisco Unified CallManager deployment and enable the appropriate services
Describe the Cisco Unified CallManager upgrade process

Describe and configure Cisco Unified CallManager to support on-cluster calling
Explain and configure a Cisco Unified CallManager group
Configure Cisco Unified CallManager to support Cisco SCCP & SIP Phones
Configure Cisco Unified CallManager to support 3rd party SIP phones
Describe the functions of Cisco Unified CallManager regions
Describe the functions or usage of a device pool
Explain the purpose of locations
Describe the purpose and features of SRST and AAR
Describe and configure RSVP
Configure a Catalyst IOS Switch to support IP phones

Describe and configure a route plan for Cisco Unified CallManager
Explain digit analysis
Describe the functions and usage of CSS and partitions
Describe and configure route patterns
Describe and configure route filters
Describe and configure discard digit instructions, translation patterns, and transformation masks
Configure Cisco Unified CallManager and gatekeeper to support CAC
Describe the differences between the various trunk types supported by Cisco Unified CallManager
Configure intercluster trunks
Configure Cisco Unified CallManager to utilize a voice gateway
Describe and configure a SIP trunk
Describe and configure Forced Account Code and Client Matter Code

Given a list of IP phone features, configure the Cisco Unified CallManager to support the given feature set
Configure MeetMe conferencing and conferencing resources
Configure Music-on-hold
Configure soft-key and IP phone button templates
Configure multiple calls per line appearance
Configure hunt groups
Configure IP phone services
Configure extension mobility
Configure MRGs and MRGLs
Configure Presence

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Secure an IP telephone network
Describe the threats to an IP Telephony network
Describe the components used to mitigate threats to an IP telephony network
Describe the process of communicating with the Cisco Unified CallManager Server in a secure manner
Describe and configure authentication and encryption between Cisco Unified CallManager and endpoints
Configure Multi-Level Administration
Configure toll-fraud prevention
Describe the process and configuration of IP phone hardening

Given a specific set of IP telephony applications and tools, configure Cisco Unified CallManager to support the applications
Configure Cisco Unified CallManager BAT and TAPS to bulk add/manage phones/users
Install and use Disaster Recovery System to backup publisher

Monitor and manage an IP telephony network
Describe the use of Real-Time monitoring tool
Describe the use of Cisco IPT Platform Administration
Use the CLI to manage and monitor the Cisco Unified CallManager
Describe and use the Dialed Number Analyzer to troubleshoot call routing issues
Describe the process of filtering, managing, and retrieving Logs
Describe and manage Call Detail Records
Recommended Training
Cisco IP Telephony Part 1 (CIPT1 5.0)
Cisco IP Telephony Part 2 (CIPT2 5.0)
Courses listed are offered by Cisco Learning Partners—the only authorized source for Cisco IT training delivered exclusively by Certified Cisco Instructors. Check the List of Learning Partners for a Cisco Learning Partner nearest you.
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