70-086

Preparation Guide for Exam 70-086
Implementing and Supporting Microsoft Systems Management Server 2.0
Updated: April 14, 2008

Exam news
Exam 70-086 became available on June 1, 1999.

• This exam retired in March 2008

Credit toward certification
When you pass the Implementing and Supporting Microsoft Systems Management Server 2.0 exam, you achieve Microsoft Certified Professional status. You also earn credit toward the following certifications:

• Elective credit toward Microsoft Certified Systems Administrator on Windows Server 2003 certification

• Elective credit toward Microsoft Certified Systems Engineer on Windows Server 20003 certification

• Elective credit toward Microsoft Certified Systems Administrator on Microsoft Windows 2000 certification

• Elective credit toward Microsoft Certified Systems Engineer on Microsoft Windows 2000 certification

• Elective credit toward Microsoft Certified Systems Engineer on Microsoft Windows NT 4.0 certification

Preparation tools and resources
In addition to your hands-on experience working with the product, Microsoft Learning recommends that you use the following tools and training to help you prepare for this exam. These training resources do not necessarily cover all of the topics listed in the “Skills measured” section.

Classroom training Microsoft E-Learning Microsoft Press books Practice tests
Course 827:
Administering Microsoft Systems Management Server 2.0

Course 828:
Deploying and Supporting Microsoft Systems Management Server 2.0
There is no Microsoft E-Learning training currently available.
MCSA/MCSE Microsoft Systems Management Server 2.0 Training Kit (ISBN: 1-57231-834-1) This book is out of print. Check with your local retailer for availability.
MeasureUp
(Measureup.com)

Self Test Software
(Selftestsoftware.com)

Microsoft online resources
• Microsoft Learning Community: Join newsgroups and visit community forums to connect with peers for suggestions on training resources and advice on your certification path and studies.

• TechNet: Designed for IT professionals, this site includes how-to instructions, best practices, downloads, technical resources, newsgroups, and chats.

• MSDN: Designed for developers, the Microsoft Developer Network (MSDN) features code samples, technical articles, downloads, newsgroups, and chats.

Skills measured
This certification exam measures your ability to implement, administer, and troubleshoot information systems that incorporate Microsoft Systems Management Server (SMS) version 2.0. Before taking the exam, you should be proficient in the job skills listed in the following table. The table lists Official Microsoft Learning Products that may help you reach competency in the skills being tested in the exam.

KEY: = The course includes material to prepare you for this task. = The course includes some material to prepare you for this task. You will need to supplement the course with additional work.
Skills measured by Exam 70-086 Course 827 Course 828
Planning
Design a Microsoft Systems Management Server (SMS) site; plan for various elements.

• Identify location of resources.

• Identify types of resources, which consist of computers, printers, routers, users, and user groups.

• Choose features of SMS to be implemented.

• Identify hardware and software requirements for site systems.

Design an SMS site hierarchy.

• Identify the number of sites needed, based on considerations that include number and types of resources, network connectivity, and international issues such as language.

• Identify the number of layers needed, based on considerations that include number and types of resources, network connectivity, and international issues such as language.

Plan a security strategy for SMS servers.

• Implement appropriate SMS accounts.

• Implement access permissions for varying levels of SMS administration.

Plan the interoperability or upgrade for various situations.

• Plan the interoperability of a mixed SMS 1.2 and SMS 2.0 site.

• Plan the upgrade of an SMS 1.2 site to an SMS 2.0 site.

Installation and Configuration
Install, configure, and modify a primary site server.

• Use Express Setup and Custom Setup.

• Configure the Windows NT Server computer that will be the site server.

• Set up Microsoft SQL Server during SMS Setup.

• Use a remote SQL Server.

• Shut down, reset, and restart the current installation.

• Change the user name and password of the SMS service account.

• Change the SQL Server information.

• Remove SMS.

• Install new SMS components.

Install a secondary site server.

• Perform the installation from the CD-ROM.

• Perform a network installation by using files from the network or the CD-ROM.

Configure site system roles.

• Configure component servers.

• Configure logon points.

• Configure distribution points.

• Configure client access points.

• Configure software metering servers.

• Configure the SMS Administrator console

Configure a site hierarchy.

• Configure site addresses.

• Add and configure senders, which consist of Standard, Courier, and RAS.

• Implement parent-child relationships.

• Remove a site from the site hierarchy.

Configuring and Managing Resources
Configure software and hardware inventory collection for a site.

• Enable and configure hardware inventory collection.

• Enable and configure software inventory files to be scanned and collected.

Manage inventory data.

• View inventory data, including history.

• Use the SMS Administrator console to manage inventory data.

• Customize inventory data.

Distribute software.

• Use SMS Installer to produce installation executable files.

• Create a query to locate target computers.

• Create a collection of target computers.

• Create a package, program, and advertisement to distribute software.

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• Monitor the software distribution process by using status messages.

• Use the SMS client software to run or install a program on a client computer.

• Remove advertised software from distribution points.

Configure and use software metering.

• Configure software metering servers and client components.

• Add products to be licensed.

• Configure licensing options.

• Exclude products from being metered.

• Meter software.

• Manage software metering data.

• Generate reports and graphs.

Integration and Interoperability
Install and configure an SMS client computer.

• Discover client computers.

• Configure client installation methods for client computers.

• Run the client computer installation.

• Identify changes made to client computers.

Install and configure remote utilities on client computers.

• Configure Remote Tools Client Agent at the site server.

• Configure Remote Tools settings at the client computer.

• Configure protocols on client computers.

• Use diagnostic utilities for client computers.

• Use Remote Tools.

Install and configure Windows NT Event to SNMP Trap translator.

Install and configure Health Monitor to monitor Windows NT Server computers.

Monitoring and Optimization
Identify changes to a site server after SMS installation. Types of site servers are domain controllers, non-domain controllers, and secondary site servers.

Monitor SMS status messages.

• Configure status messages.

• Configure and use SMS Status Message Viewer.

• Configure and use SMS logs to monitor SMS process activity.

Monitor the progress of SMS functions.

• Monitor the progress of client installation.

• Monitor the progress of inventory collection.

• Monitor the progress of software distribution.

• Monitor the progress of remote control.

• Monitor the progress of software metering.

Use SMS utilities to monitor SMS functions.

• Use the Windows NT Event Viewer to view SMS error messages.

• Use the Status Message Viewer to monitor SMS components and processes.

• Use Network Monitor to view and filter network traffic.

• Use Network Trace to trace the SMS network.

• Use SMS Trace to track and view log files.

Optimize SQL Server for SMS.

Optimize sender network utilization.

Monitor the SMS database.

• Configure SMS database maintenance tasks.

• Back up and restore the site database.

Back up an SMS site.

Troubleshooting
Choose the appropriate diagnostic tool.

Diagnose and resolve installation problems in SMS site systems.

• Diagnose and resolve installation problems involving the primary site server.

• Diagnose and resolve installation problems involving the secondary site server.

• Diagnose and resolve installation problems involving client access points, distribution points, logon points, and component servers.

Diagnose and resolve installation problems involving client computers.

Diagnose and resolve problems involving software distribution.

Diagnose and resolve problems involving inventory collection.

Diagnose and resolve problems involving remote control.

Diagnose and resolve problems involving software metering.

Diagnose and resolve problems involving SNMP integration.

Restore an SMS site.

• Restore a SQL Server.

• Restore a site server.

• Restore logon points, client access points, and distribution points.

Diagnose and resolve problems involving site-to-site communication.

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