70-224

Preparation Guide for Exam 70-224
Installing, Configuring, and Administering Microsoft Exchange 2000 Server
Updated: May 13, 2008

Exam news
Exam 70-224 became available on February 9, 2001.

• This exam retired in March 2008

Audience profile
Candidates for this exam operate in medium-sized to very large computing environments that use Microsoft Exchange 2000 Server, Microsoft Windows 2000 Active Directory, and Internet Information Server (IIS). They have a minimum of one year of experience administering Microsoft Exchange environments that have the following characteristics:

• Multiple physical locations.

• Mixed client connection protocols such as POP3, IMAP4, MAPI, NNTP, and HTTP.

• Internet messaging connectivity.

• Connectivity to foreign mail systems.

Credit toward certification
When you pass the Installing, Configuring, and Administering Microsoft Exchange 2000 Server exam, you achieve Microsoft Certified Professional status. You also earn credit toward the following certifications:

• Elective credit toward Microsoft Certified Systems Administrator on Microsoft Windows 2000 certification

• Elective credit toward Microsoft Certified Systems Engineer on Microsoft Windows 2000 certification

• Elective credit toward Microsoft Certified Systems Engineer on Microsoft Windows NT 4.0 certification

Preparation tools and resources
In addition to your hands-on experience working with the product, we recommend that you use the following tools and training to help you prepare for this exam.

Classroom training for this exam
• Course 1572: Implementing and Managing Microsoft Exchange 2000

• Course 2355: Upgrading from Microsoft Exchange Server 5.5 to Microsoft Exchange 2000

Microsoft Press self-paced training products
• MCSE Training Kit: Microsoft Exchange 2000 Server Implementation and Administration

Microsoft certified practice tests
• MeasureUp: Visit the MeasureUp Web site to take a practice test.

• Self Test Software: Visit the Self Test Software Web site to take a practice test.

Microsoft online resources
• TechNet: Designed for IT professionals, this site includes how-to instructions, best practices, downloads, technical chats, and much more.

• MSDN: The Microsoft Developer Network (MSDN) is a reference for developers. It features code samples, technical articles, newsgroups, chats, and more.

• Training and certification newsgroups: There is a newsgroup for every Microsoft certification. By participating in the ongoing dialogue, you take advantage of a unique opportunity to exchange ideas with and ask questions of others, including more than 750 Microsoft Most Valuable Professionals (MVPs) worldwide.

Skills measured
This exam measures your ability to implement, administer, and troubleshoot information systems that incorporate Microsoft Exchange 2000 Server. Before taking the exam, you should be proficient in the job skills listed in the following matrix. The matrix shows which Official Microsoft Learning Products may help you reach competency in the skills being tested in the exam.

KEY: = The course provides a general introductory overview of this task. You will need to supplement the course with additional work. = The course includes some material to prepare you for this task. You will need to supplement the course with additional work. = The course includes material to prepare you for this task.
Skills measured by Exam 70-224 Course 1572 Course 2355
Installing and Upgrading Exchange 2000 Server
Install Exchange 2000 Server on a server computer.

Diagnose and resolve failed installations.

Upgrade or migrate to Exchange 2000 Server from Exchange Server 5.5.

Diagnose and resolve problems involving the upgrade process.

Manage coexistence with Exchange Server 5.5.

• Maintain common user lists.

• Maintain existing connectors.

• Move users from Exchange Server 5.5 to Exchange 2000 Server.

• Configure the Exchange 2000 Active Directory Connector to replicate directory information.

Diagnose and resolve Exchange 2000 Active Directory Connector problems.

Perform client deployments. Clients include Microsoft Outlook 2000, Outlook Web Access, POP3, IMAP4, and IRC.

• Configure Outlook Web Access.

• Configure client access protocols.

Configuring Exchange 2000 Server. Types of servers include mailbox, public folder, gateway, virtual, Chat, and Instant Messaging.
Configure server objects for messaging and collaboration to support the assigned server role.

• Configure information store objects.

• Configure multiple storage groups for data partitioning.

• Configure multiple databases within a single storage group.

• Configure virtual servers to support Internet protocols.

• Configure Exchange 2000 Server information in the Windows 2000 Active Directory.

• Configure Instant Messaging objects.

• Configure Chat objects.

Create and manage administrative groups.

Configure separate Exchange 2000 Server resources for high-volume access. Resources include stores, logs, and separate RAID arrays.

Diagnose and resolve Exchange 2000 Server availability and performance problems.

• Diagnose and resolve server resource constraints. Resources include processor, memory, and hard disk.

• Diagnose and resolve server-specific performance problems.

Configure Exchange 2000 Server for high security.

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• Configure Exchange 2000 Server to issue v.3 certificates.

• Enable Digest authentication for Instant Messaging.

• Configure Certificate Trust Lists.

• Configure virtual servers to limit access through firewalls.

• Configure Key Management Service (KMS) to issue digital signatures.

Create, configure, and manage a public folder solution.

• Configure the Active Directory object attributes of a public folder.

• Configure the store attributes of a public folder.

• Configure multiple public folder trees.

Configure and manage system folders.

Managing Recipient Objects
Configure a user object for messaging.

• Configure a user object for e-mail.

• Configure a user object for Instant Messaging.

• Configure a user object for Chat.

Manage user and information store association.

• Configure user information stores.

Diagnose and resolve problems that involve user and information store placement. Problems include security, performance, and disaster recovery.

Create and manage address lists.

• Create security groups.

• Create distribution groups.

Diagnose and resolve Recipient Update Service problems.

Monitoring and Managing Messaging Connectivity
Manage and troubleshoot messaging connectivity.

• Manage Exchange 2000 Server messaging connectivity.

• Manage connectivity to foreign mail systems. Connectivity types include X.400, SMTP, and Internet messaging connectivity.

• Diagnose and resolve routing problems.

• Diagnose and resolve problems reported by non-delivery report messages.

Manage messaging queues for multiple protocols.

Monitor link status.

• Monitor messages between Exchange 2000 Server computers.

• Monitor messages between Exchange 2000 systems and foreign systems.

Configure and monitor client connectivity. Clients include Outlook 2000, Outlook Web Access, POP3, IMAP4, and IRC.

Diagnose and resolve client connectivity problems. Problems include DNS structure, server publishing structure, DS Proxy/DS Access, address resolution, Instant Messaging clients, various connection protocols, and non-Windows 2000 environments.

Manage public folder connectivity.

• Configure and monitor public folder replication.

• Diagnose and resolve public folder replication problems.

Managing Exchange 2000 Server Growth
Monitor services use. Services include messaging, Chat, public folder access, Instant Messaging, and calendaring.

• Monitor the Information Store service.

• Monitor server use by configuring server monitors.

• Monitor Instant Messaging by using System Monitor.

Manage growth of public and private message store databases.

Manage growth of user population and message traffic.

Monitor the growth of client use. Clients include Outlook 2000, Outlook Web Access, POP3, IMAP4, and IRC.

Manage recipient and server policies.

Diagnose and resolve problems that involve recipient and server policies.

Optimize public folder and mailbox searching.

• Configure the public folder store or mailbox store for full-text indexing.

• Perform full-text indexing.

Restoring System Functionality and User Data
Apply a backup and restore plan.

Diagnose and resolve backup and restore problems.

Restore user data and System State data.

• Recover deleted mailboxes.

• Recover deleted items.

Restore information stores.

Configure a server for disaster recovery. Configurations include circular logging, backup, and restore.

Diagnose and resolve security problems that involve user keys.

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