Foundations of IT Service Management op basis van ITIL (dutch version)

In recent years, IT Service Management has developed into a field in its own right. Organizations are now so dependent on the automation of large parts of their business processes that the quality of IT services and the synchronization of these services with the needs of the organization are now essential to their survival.

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This introduction to IT Service Management, published by ITSMF-NL, is based on the latest editions of the ITIL books on Service Support and Service Delivery and is intended to serve as:

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  1. Free Foundations of IT Service Management based on ITIL (english version)
  2. Free IT Service Management, een samenvatting (dutch version
  3. Free Foundations of IT Service Management: based on ITIL (English version) (Paperback)
  4. Free ITIL IT Service Management – 100 Most Asked Questions on IT Service Management and ITIL Foundation Certification, Training and Exams (Paperback)
  5. Free Service Management – ITIL
  6. Free Effective IT Service Management: To ITIL and Beyond!
  7. Free Fundamentos de Gesti
  8. Free The Official Introduction to the ITIL Service Lifecycle
  9. Free ITIL V3 Service Capability OSA Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability OSA Exam – The How To Pass on Your First Try Certification Study Guide (Paperback)
  10. Free Information Technology Infrastructure Library itil
  11. Free Itil Foundation V2 (ex0-100) – Everything You Need To Pass!, Get It!!
  12. Free ITIL Foundation V2 (ex0-100) – Everything You Need To Pass!, Get It!!

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