testking cisco 646-230 AUCAM exam

Advanced Unified Communications AM

    Exam Number:     642-230
Associated Certifications: Cisco Advanced Unified Communications Sales Specialist
Duration: 60 minutes (50 – 55 questions)
Available Languages: English
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Exam Description    Exam Topics
Exam Description
The 646-230 AUCAM Advanced Unified Communications AM exam test a candidate’s knowledge of the skills needed by an account manager to articulate an advanced Cisco Unified Communications solution to an enterprise customer.

Exam Topics
The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

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You Can Find Free Quality Exam At TestKing?Cisco,IBM,Oracle,Hp,Nortel,Sun,Develop business requirements for a Unified Communications customer
Qualify an opportunity with a customer
Identify key customer business drivers (Virtualization, Mobility, Compliance, Globalization, etc.)
Identify customer needs/pain points from responses to probing questions
Identify appropriate responses to typical customer objections
Identify the lifecycle services required to support solution deployment and management
Identify the individuals influencing the product decision-making process
Describe typical legacy integration/migration
Describe the value of convergance in Cisco Unified Communications solutions
Describe the benefits of a converged solution in a customer environment.
Describe the market trends pushing converged solutions
Describe how solutions can leverage customers’ existing infrastructure
Describe how solutions can simplify customers’ operations
Describe the capabilities of Unified Communications solutions
Describe the positioning of various UC Products/Systems
Describe the differences between Unified Communications Manager and Unified Communications Manager Express
Describe the features and functionality of UC Endpoints — include XML as an endpoint feature
Describe the features and functionality of Unified Communications Manager.
Describe the features and functionality of Unified Communications Manager Express and Unity Express
Describe the features and functionality of UC Applications (Messaging, Conferencing, Contact Center, Video, Emergency Responder, etc.)
Identify Unified Communications Management tools
Describe the features, advantages, methods and benefits of security in a Cisco Unified Communications Solution
Identify appropriate Cisco UC add-on solutions (Collaboration, Mobility, Contact Center, Presence)
Describe the value propositions of Unified Communications solutions
Describe how UC solutions can increase employee productivity
Describe how Cisco Unified Communications improves customer responsiveness
Describe how Cisco Unified Communications can enable a collaborative business environment
Describe the ROI gains realized by a Cisco Unified Communications solution
Identify the unique advantages of Cisco’s solutions over the competition — converged infrastructure, network services, etc.
Describe the Account Management resources for selling Cisco Unified Communications Solutions
Describe the Cisco resources available to assist in the sales cycle (Sales Central on PEC and PDI Helpdesk, ROI Calculator, etc.)

QUESTION 40:
A global manufacturer of automobile parts wants to implement specialized voice
applications to increase productivity and reduce the cost of overseas toll calls. Which
Cisco solution best matches this business need?
A. Optical Network
B. WLAN
C. DSL
D. IP Telephony

QUESTION 41:

In the OSI Model, switching occurs at which layer?
A. Layer 2
B. Layer 1
C. Layer 4
D. Layer 3

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