HP0-262

HP Certified Professional
Servicing HP Large Format & MFP Printers exam #(HP0-262)

Exam Preparation Guide

Purpose of the exam prep guide

The intent of this guide is to set expectations about the content and the context of the exam and to help candidates prepare for the exam. In this guide, you will find recommended HP training courses, reference and study material help you achieve a successful passing score.

Studies conducted by HP and Prometric show that a combination of course attendance and self-study maximizes the likelihood of passing the exam on the first attempt.

Audience

This exam is for HP Service Channel Partners and HP Service professionals with 6-months to 1 year experience. Examples of job roles:

? HP Authorized Service Partner field technician/escalation engineer

General areas of content include: general knowledge of large format print and
MFP technology, HP printers, and troubleshooting techniques.

Certification requirements

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This Servicing HP Large Format Printers & MFP (HP0-262) exam is required
to attain an Accredited Platform Specialist (APS) credential for HP Large
Format Printing & MFP.

Prerequisite Exams

? No prerequisite exams necessary.

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HP0-262 Exam Preparation Guide

Exam details

At the beginning of the exam, you will be asked to answer several survey questions. The survey questions are designed to assist the exam development team in accurately profiling test results and to improve future exams.

The following are details about the exam:

? Number of items: 68

? Item types: Multiple choice

? Time commitment: 120 minutes

? Passing Score: 65%

? Reference Material: No on-line or hard copy reference material will be allowed at the testing site.

Comments on the exam

During the exam, participants can make specific comments about the items
(i.e., accuracy, appropriateness to audience, etc). HP welcomes these comments as part of our continuous improvement process.

Exam Registration

This exam is available at Prometric.

This exam is available at Promissor.

Exam content

The exam measures your understanding of how to service the following printers:

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