HP2-897

HP Certified Professional Supporting HP ProLiant Storage Server Workgroup Products
(HP2-897)
Datasheet

Exam Audience

The Supporting HP ProLiant Storage Server Workgroup Products exam is for field and customer engineers, call center personnel, field personnel, and channel partners who provide installation and/or operational support
assistance for the HP ProLiant Storage Server workgroup products.

Exam Specifications

? Number of items: 58

? Passing Criteria: 73% (43 items)

? Time allocated: 1 hour and 15 minutes

Exam Preparation

? Training Course references and documentation specified in the
Available Study Materials section of this datasheet

? Prerequisite Knowledge

• Working knowledge of HP ProLiant Storage Servers (e.g., adapters and controllers, platforms, basic IP configurations, benefits of HP ProLiant Storage Server solutions, FRU identification and replacement

• Ability to Run device specific diagnostics

• Understand built-in indictors (LEDs)

• Distinguish between hot-swap and non hot-swap FRUs

• Perform disk and controller swapping

• LANs

• Storage fundamentals

• Simple user level knowledge of the Windows Operating System

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Supporting HP ProLiant Storage Server Workgroup Products Exam (HP2-897) Datasheet

? Key Topics

1.0 HP ProLiant Storage Server Products Storage Fundamentals

• Concept of “clustering”

• Network attached storage concepts

• HP ProLiant Storage Server features

• Data transfer to physical disk drives

• RAID levels

2.0 HP ProLiant Storage Server Product Lines

• HP ProLiant Storage Servers equipped with and Adaptec RAID
controller

• Storage capacity growth configurations

• Solutions enabling continuous replication of data on a second storage server

3.0 HP ProLiant Storage Server Solution Opportunities

• HP ProLiant Storage Server platforms

• Supported options for HP ProLiant ML370 G4 Storage Servers

• Warranty specifications

4.0 Hardware Components & Platform Configuration

• Supported external storage on HP ProLiant ML370 Storage
Servers

• HP ProLiant Storage Server components

• Smart Array Controller versions

• Considerations for replacing SATA disk drives in HP ProLiant
ML110 Storage Servers

• External SCSI connectors

• SATA disk drive deployment in standard HP ProLiant Storage
Server models

• RAID capability implementation

• Restoring an HP ProLiant DL100 Storage Server

• WebUI considerations and login defaults

• Remote Desktop considerations

• Supported printer types

• Status LEDs

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Supporting HP ProLiant Storage Server Workgroup Products Exam (HP2-897) Datasheet

5.0 Troubleshooting & Replacement Procedures

• Given problem scenarios, identify the cause of HP ProLiant
Storage Server related problems

• Local loopback test execution procedures

• Adding power supplies

• Power-on self test error indicators

• Event list error messages

• Drive failure indicators

• Adding system fans

• Swapping PCI cards

• Network Interface Controller replacement

• Use of Remote Insight Lights Out feature

• Replaceable PCI modules and slots

• Power supply configurations

• Identifying failed disk drives

• Typical sources of SCSI errors

• Clock battery replacement

• Processor replacement

• Moving Smart Array 6i cache modules

• Replacing non hot pluggable components

Available Study Materials

This section lists training references and documents to help you acquire a majority of the knowledge and skills needed to pass the exam. You are not required to take the courses listed in this section; however, HP strongly recommends you thoroughly review the content contained in the training course Student Guide and specified documentation before taking the exam, even if you believe you have sufficient on-the-job experience.

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Supporting HP ProLiant Storage Server Workgroup Products Exam (HP2-897) Datasheet

All of the materials listed below were used in the development of this exam and are
contained in a downloadable file on the Learning Center. Click on the link to download
the materials, which consist of the Student Guide from the Instructor Led Training course and other technical documents.

Title Link to Downloadable
HP StorageWorks Windows Powered NAS Service & Support
Instructor-Led Training – 9226 Student Guide http://h20181.www2.hp.com/plmc
ontent/NACSC/Certification/HP2-
897_071205/HP2-
897_%20Exam_Prep_%20Docu
ments.ZIP

OR, alternatively:

http://www.hp.com/go/training

1. Click Self Study, Online Learning and enter your ID and last name.
2. Click Available Courses.
3. Click Certification.
4. Click Certification – HP2-897
Exam Prep Documents (.zip).
5. Click Register.
6. Click View Registered Courses.
7. Click link under course title to download the zip file.
HP ProLiant DL100 Storage Server QuickSpecs Worldwide
Edition, Version 6
HP ProLiant DL380 G4 Storage Server QuickSpecs
Worldwide Edition, Version 3
HP ProLiant DL580 G2 Storage Server QuickSpecs
Worldwide Edition, Version 7
HP ProLiant DL585 Storage Server QuickSpecs Worldwide
Edition, Version 1
HP ProLiant ML110 Storage Server QuickSpecs Worldwide
Edition, Version 6
HP ProLiant ML350 G4 Storage Server QuickSpecs
Worldwide Edition, Version 2
HP ProLiant ML370 G4 Storage Server QuickSpecs
Worldwide Edition, Version 2
HP ProLiant ML350 Generation 4 Reference and
Troubleshooting Guide, First Edition, July 2004
HP ProLiant DL380 Generation 4 Server Reference and
Troubleshooting Guide, Third Edition
HP ProLiant ML350 Generation 4 Reference and
Troubleshooting Guide, First Edition
HP ProLiant Storage Server Administration Guide, First
Edition
HP ProLiant Storage Server Administration Guide, Second
Edition
HP ProLiant Storage Server Family (Product Brochure)
HP ProLiant Storage Server Installation Guide, First Edition
HP ProLiant Storage Server Release Notes, First Edition
HP Smart Array 6400 Series Controllers User Guide, Second
Edition

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