HP2-N11

HP Certified Professional HP Software Solutions Foundation Exam HP2-N11 Exam Datasheet

•
HP Software Business Technology Optimization Messaging & Structure

•
Project & Portfolio Management Center

•
SOA Center

•
Quality Center

•
Performance Center

•
Business Availability Center

•
Service Management Center

•
Change & Configuration Center

•
Operations Center

•
Network Management Center

•
ITIL Fundamentals

Exam Specifications

• Number of items: 80

• Passing Criteria: 70%

• Time Allocated: 120 minutes

• Format: Internet-based Test (IBT)

HP Software Solutions Foundation Exam Datasheet

Exam Preparation

This certification test was developed to test your knowledge of the new HP Software Business Technology Optimization centers and solutions. We recommend that you have significant training and review with the products before you take the exam.

These study materials are strongly recommended to pass the certification exam. Please
refer to the HP Software University web site (http://www.hp.com/learn/hpsu) to take the courses. A log-in account is required to enter HP Software University (HPSU). Use the document codes below to locate the study material in HPSU. Contact your regional
partner representative for more information about access to the recommended training.

JIT Name or Other Source
HPSU Search Code
BTO CFD Pitch (I) Close_BTO_11-2006
Demand and Portfolio Management FI_DPM_PPM_12_2006
Phase III: Project and Portfolio
Management Center GTE_PHASE3_PPM
Systinet Intro to SOA Governance GSE_SOA_Gov_09_2006
Quality Assurance FI_QA_CFD_12_2006
Phase III: Quality Center GTE_PHASE3_QC
Performance Validation FI_PV_12_2006
Phase III: Business Availability Center GTE_PHASE3_BAC
Phase III: Service Management Center GTE_PHASE3_SMC
HP Software Partner Sales Enablement
- Change & Configuration Management HPVT-SALES-20070320AM
CCRM Solution Pitch GSE_CCRM_08_2006
Phase III: Operations Center GTE_PHASE3_OPS
Phase III: Network Management Center GTE_Phase3_NMC
Network Management Center JIT GTE_PHASE3_NMC
HP/Mercury GoTo Market Solutions SALES_IUMRS_SS_2006_11_28

HP Software Operations Solutions Foundation Exam

Sample Exam Items

The following examples represent the types of items and question formats that you could see on the exam.

1 Choose One: IT Service Management focuses on running IT as a services delivery business and to be built and executed in a stepwise fashion. What are the three (3) functional IT areas representative of this approach in the BTO
Model?

A. Alignment, Automation and Optimization

B. Monitoring, Management and Control

C. Measurement, Monitoring and Management

D. Strategy, Applications, Operations

E. Management, Remediation and Operations

2 Choose One: Which statement below best describes the IT business impact
BTO can have for your client organization?

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A. BTO allows clients to better map products to IT areas

B. BTO helps your client deliver consistent, high-quality business outcomes from IT C. BTO focuses on helping your client achieve maximum return on IT investments
D. BTO provides communication links between the business and IT

3 Choose Two: In the BTO model, what two centers make up the Strategy IT Functional area?

A. Project & Portfolio Management

B. Business Availability Center

C. Performance Center

D. Change & Configuration Management Center

E. SOA Center

F. Security Center

4 Choose Three: What are three (3) key obstacles or challenges facing customers today?

A. Maximize performance for business users

B. Distributed systems, outsourcing, P&L contribution and mobility

HP Software Solutions Foundation Exam Datasheet

C. Not enough personnel to execute solutions

D. Operational costs have taken a back seat to the capital expense side

E. Balancing industry level and internal governance requirements for the way IT
supports the business

HP wishes you success in the HP Certified Professional Program and in passing the exam for which you are preparing.

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