HP2-T13

HP Certified Professional

Servicing HP BladeSystem HP2-T13

Purpose

The intent of this guide is to set expectations about the content and the context
of the exam and to help candidates prepare for it. Recommended training to prepare for this exam can be found on the certification requirements page on the HP Certified Professional Program web site. This guide may contain supplementary references relevant to the topics covered by the exam.

Audience

This exam is for system engineers or technicians who require in-depth understanding of the technologies deployed in HP BladeSystem in the enterprise and computer professionals pursuing an HP Accredited Platform Specialist (APS) certification. Examples of job roles include:

HP Authorized Service Partner Systems Engineer

HP Solution Architect

HP Technical Client Consultant

Exam Details

The following are details about the exam:

Number of items: 60

Item types: multiple choice, drag-and-drop, hot area

Exam time: 90 minutes

Passing Score: 73

Comments on the Exam

During the exam, participants can make specific comments about the items
(i.e., accuracy, appropriateness to audience, etc). HP welcomes these comments as part of our continuous improvement process.

Exam Content

The following testing objectives represent the specific areas of content covered
in the exam. Use this outline to guide your study and to check your readiness for the exam. The exam measures your understanding of these areas.

Objective
1.0 Industry standard server technologies and solutions (10%)
Describe processor technologies
Describe memory technologies
Describe system architecture
Describe storage technologies
Identify and describe blade technology concepts

2.0 HP industry standard server products and solutions (19%)
Identify and describe server products
Describe health and fault management tools and
technologies
Identify and describe remote management offerings
Identify and describe rack solutions (including options)
Identify and describe protection and power management
Identify and describe network options
Identify and describe HP storage options
Identify and describe standard HP management solutions
for Windows/Linux of x86 and/or IA64
Identify and describe HP ProLiant Essentials
Identify and describe HP SIM management

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4.0 Install, configure and upgrade BladeSystem solutions (21%)
Verify and check the physical installation/setup
diagram/specification based on the customer/presales
design
Install the rack and its accessories
Install and configure server hardware and related options
Install and assemble external storage
Configure server hardware and related options

HP Global Partner Learning

6.0 Troubleshooting and repair/replacement procedures (28%)
Describe HP troubleshooting methodology- 6 step process
Gather information
Evaluate data to determine problem
Develop an action plan
Execute the action plan
Test if fault has been resolved using appropriate tools
Implement preventive measures by taguide necessary steps to
insure the problem does not reoccur
Troubleshoot and repair BladeSystem specific components

7.0 HP Unified Infrastructure Management (7%)

Use ProLiant Essentials

8.0 Administrative and operational tasks (9%)
Perform system upgrades

9.0 HP Service Offerings (6%)
Identify and describe HP Standard Warranties

Identify and describe HP Care Packs

Identify and describe additional service offerings

Training

Recommended training to prepare for this exam is accessible from the certification requirements page on the HP Certified Professional Program web site. See the Supporting courses section for this exam on the certification requirements page, to view and register for the courses. You are not required
to take the associated courses; however, HP strongly recommends that you
complete the training and thoroughly review all course materials and documents before taguide the exam. Sufficient on-the-job experience may also be required.

Studies conducted by HP and Prometric show that a combination of course attendance, self-study and on-the-job experience maximizes the likelihood of passing the exam on the first attempt.

HP2-T13 Servicing HP BladeSystem Exam Preparation Guide

Additional Study References

This section lists courses and documents that can help you acquire additional knowledge and prepare for the exam. You must also gain the practical experience outlined in this guide.

Reference Type/ Title Order Number Source
APS

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