ITIL V3 Qualification Scheme

The ITIL Qualification Scheme uses a system that enables an individual to gain credits for each exam they take. For a full, definitive explanation of the Version 3 qualification scheme and credit system, please download the ITIL V3 Qualification Scheme (pdf).

Once candidates have accumulated a sufficient number of credits they can be awarded the ITIL Expert in IT Service Management.

There are four levels within the scheme:

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Foundation Level
Intermediate Level (Lifecycle Stream & Capability Stream)
ITIL Expert
ITIL Master.
The diagram to the right shows the structure of qualifications within the Version 3 scheme. Click the image to enlarge.

Foundation Level

The Foundation Level focuses on knowledge and comprehension to provide a good grounding in the key concept, terminology and processes of ITIL.

Foundation Examination Languages

The ITIL v3 Foundation examination is now available in the following languages:


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