testking cisco 642-242 exam

Cisco: 642-242 Exam
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Unified Contact Center Enterprise Implementation(UCCEI) : 642-242 Exam

84 Questions
Updated : 04/03/2008
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Cisco 642-242 Exam
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QUESTION 1
When configuring the Cisco Unified Contact Center Enterprise with Cisco Unified IP
IVR, how is the return on no answer configured for agents?
A. in Cisco Unified ICM agent desk settings
B. in Cisco Unified ICM PG Explorer as a Peripheral Configuration Parameter
C. in the Cisco Unified IP IVR Queue Loop
D. in Cisco Unified Communications Manager as a Forward on No Answer setting

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QUESTION 2
In order to run the setup program for a Cisco Unified ICM Server, what are the minimum
permissions that must be granted to a user?
A. domain admin, read only
B. local user, read only
C. local admin, read write
D. domain admin, read write
E. SQL admin, read write
F. ICM admin, read write

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Questions and Answers : 84 Q&As Updated: October 30th , 2008 Price: $125.99 $99.99
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