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passguide 70-271 MCDST Supporting Users and Troubleshooting a MS Windows XP OS
passguide 70-272 MCDST Supporting Users and Troubleshooting Desktop Applications

MCDST Supporting Users and Troubleshooting Desktop Applications
Exam Number: 70-272 Exam
Associated Certifications: MCDST Supporting Users and Troubleshooting Desktop Applications
Duration: 100 questions
Available Language(s): English
Exam Details
Candidates for this exam support end users who run Microsoft Windows XP Professional in a corporate environment or Microsoft Windows XP Home Edition in a home environment. They should have experience using applications that are included with the operating system, such as Microsoft Internet Explorer and Microsoft Outlook Express, as well as the productivity applications used in a corporate environment, such as Microsoft Office applications. Candidates should be able to resolve operating system issues by telephone, by connecting to an end user’s system remotely, or by visiting an end user’s desktop. They should have a worguide knowledge of operating in a workgroup or Active Directory domain environment and how end users are affected by each environment. This exam, when combined with 70-271 (the operating system exam for desktop support technicians), should validate that a candidate can successfully answer, or escalate, all calls from end users.
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Free Passguide offers free demo for 70-272 PDF(MCDST Supporting Users and Troubleshooting Desktop Applications). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all MCDST Supporting Users and Troubleshooting Desktop Applications.

Recommended Training about 70-272 exam PDF
The following courses are the recommended training for 70-272 exam PDF.
70-272 Q & A with Explanations
70-272 Audio Exam
70-272 Study Guide
70-272 Preparation Lab
70-272 Exam: Freepassguide’s MCDST Supporting Users and Troubleshooting Desktop Applications PDF
The MCDST Supporting Users and Troubleshooting Desktop Applications PDF for preparing for the 70-272 exam – Freepassguide’s MCDST Supporting Users and Troubleshooting Desktop Applications. Freepassguide is your premier source for practice tests, and true testing environment. Nothing will prepare you for your next exam like a Freepassguide. You find it all here at www.exam-guard.com/blog

QUESTION 200
You work as an application developer at Certkiller .com. Certkiller .com has been
contracted by the local hospital to create an application that forwards private
patient information to various insurance providers.
The hospital informs you that the amount and frequency of the patient data is high.
You need to ensure that data confidentiality is guaranteed, with as little overhead as
possible.

Actualtests.org – The Power of Knowing
You now need to encrypt the patient information.
What should you do?
A. Use the following code:
public byte [] EncryptData (byte [] PatientInfo, RSACryptoServiceProvider SecretKey)
{
CryptoSream cs = new CryptoSream (SecretKey);
cs.Encrypt (PatientInfo, 0, PatientInfo.Length);
byte [] data = cs.ToArray ();
cs.Close ();
return data;
}
B. Use the following code:
public byte [] EncryptData (byte [] PatientInfo, RSACryptoServiceProvider SecretKey)
{
MemorySream ms = new MemorySream ();
CryptoSream cs = new CryptoSream (ms, SecretKey.CreateEncryptor (),
CryptoSreamMode.Write);
cs.Write (PatientInfo, 0, PatientInfo.Length);
cs.Close ();
byte [] data = ms.ToArray ();
ms.Close ();
return data;
}
C. Use the following code:
public byte [] EncryptData (byte [] PatientInfo, DESCryptoServiceProvider SecretKey)
{
CryptoSream cs = new CryptoSream (SecretKey);
cs.Encrypt (PatientInfo, 0, PatientInfo.Length);
byte [] data = cs.ToArray ();
cs.Close ();
return data;
}
D. Use the following code:
public byte [] EncryptData (byte [] PatientInfo, DESCryptoServiceProvider SecretKey)
{
MemorySream ms = new MemorySream ();
CryptoSream cs = new CryptoSream (ms, SecretKey.CreateEncryptor (),
CryptoSreamMode.Write);
cs.Write (PatientInfo, 0, PatientInfo.Length);
cs.Close ();
byte [] data = ms.ToArray ();
ms.Close ();
return data;
}

Actualtests.org – The Power of Knowing

QUESTION 201
You work as an application developer at Certkiller .com. Certkiller .com stores data in
a byte array named dataArray.
You have been given the task of ensuring that this data is protected against
corruption and tampering. You are planning to employ a HashAlgorithm object to
achieve this objective.
What should you do?
A. Use the following code to generate a hash value for the dataArray object:
hash.GenerateHash (dataArray);
B. Use the following code to generate a hash value for the dataArray object:
hash.ComputeHash (dataArray);
C. Use the following code to generate a hash value for the dataArray object:
hash. Hash (dataArray);
D. Use the following code to generate a hash value for the dataArray object:
hash.Compute (dataArray);

Exam 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

Candidates for this exam support end users who run Microsoft Windows XP Professional in a corporate environment or Microsoft Windows XP Home Edition in a home environment. They should have experience using applications that are included with the operating system, such as Microsoft Internet Explorer and Microsoft Outlook Express, as well as the productivity applications used in a corporate environment, such as Microsoft Office applications.

Candidates should be able to resolve operating system issues by telephone, by connecting to an end user’s system remotely, or by visiting an end user’s desktop. They should have a worguide knowledge of operating in a workgroup or Active Directory domain environment and how end users are affected by each environment.

This exam, when combined with 70-271 (the operating system exam for desktop support technicians), should validate that a candidate can successfully answer, or escalate, all calls from end users.

When you pass the Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System exam, you achieve Microsoft Certified Professional (MCP) status. You also earn:

MCDST Supporting Users and Troubleshooting a MS Windows XP OS
Exam Number: 70-271 Exam
Associated Certifications: MCDST Supporting Users and Troubleshooting a MS Windows XP OS
Duration: 122 questions
Available Language(s): English
Exam Details
Candidates for this exam support end users who run Microsoft Windows XP Professional in a corporate environment or Microsoft Windows XP Home Edition in a home environment. They should have experience using applications that are included with the operating system, such as Microsoft Internet Explorer and Microsoft Outlook Express, as well as the productivity applications used in a corporate environment, such as Microsoft Office applications. Candidates should be able to resolve operating system issues by telephone, by connecting to an end user’s system remotely, or by visiting an end user’s desktop. They should have a worguide knowledge of operating in a workgroup or Active Directory domain environment and how end users are affected by each environment. This exam, when combined with 70-272 (the applications exam for desktop support technicians), should validate that a candidate can successfully answer, or escalate, all calls from end users.
Free 70-271 Exams’s PDF Download
Free Passguide offers free demo for 70-271 PDF(MCDST Supporting Users and Troubleshooting a MS Windows XP OS). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all MCDST Supporting Users and Troubleshooting a MS Windows XP OS.

Recommended Training about 70-271 exam PDF
The following courses are the recommended training for 70-271 exam PDF.
70-271 Q & A with Explanations
70-271 Audio Exam
70-271 Study Guide
70-271 Preparation Lab
70-271 Exam: Freepassguide’s MCDST Supporting Users and Troubleshooting a MS Windows XP OS PDF
The MCDST Supporting Users and Troubleshooting a MS Windows XP OS PDF for preparing for the 70-271 exam – Freepassguide’s MCDST Supporting Users and Troubleshooting a MS Windows XP OS. Freepassguide is your premier source for practice tests, and true testing environment. Nothing will prepare you for your next exam like a Freepassguide. You find it all here at www.exam-guard.com/blog

QUESTION 198
You work as an application developer at Certkiller .com. Certkiller .com has asked
you to create an application that copies file content from one file on a client
computer named Certkiller -WS007 to a new file on a server named
Certkiller -SR15.
The method displayed in the following exhibit is included in the new application:
You have to ensure that the application copies all permissions on the original file to
the new file. You should also make sure that the new file does not inherit its
permissions from the destination directory on Certkiller -SR15.
What should you do?
A. Add the following code to the Copy method:
file2.SetAccessControl (file1.GetAccessControl ());
B. Add the following code to the Copy method:
FileSecurity acl = file1.GetAccessControl ();
acl. SetAccessRuleProtection (true, true);
file2.SetAccessControl (acl);
C. Add the following code to the Copy method:
file2.SetAccessControl (file1.GetAccessControl (), false);
D. Add the following code to the Copy method:
FileSecurity acl = file1.GetAccessControl ();
acl. SetAccessRuleProtection (true, false);
file2.SetAccessControl (acl);

QUESTION 199
You work as an application developer at Certkiller .com. Certkiller .com has been
contracted by a local doctor’s clinic to develop a client application using Microsoft
.NET 2.0 that sends patient visit information to a remote server at the clinic’s main
office.
This data must be transmitted via a secure network stream because it contains
patient protected health information (PHI). The data will be sent from a windows
application client on the doctor’s notebook computer to a windows service hosted on
a remote server. Both of these applications employ a certificate store for network
identification.
You need to create a secure data stream by adding certain classes to the client
application.
What classes should you add? (Choose three)
A. The MD5CryptoServiceProvider class.
B. The X509Certificate class.
C. The NetworkStream class.
D. The SslStream class.
E. The TcpListener class.
F. The TcpClient class.

Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System

Candidates for this exam support end users who run Microsoft Windows XP Professional in a corporate environment or Microsoft Windows XP Home Edition in a home environment. They should have experience using applications that are included with the operating system, such as Microsoft Internet Explorer and Microsoft Outlook Express, as well as the productivity applications used in a corporate environment, such as Microsoft Office applications.

Candidates should be able to resolve operating system issues by telephone, by connecting to an end user’s system remotely, or by visiting an end user’s desktop. They should have a worguide knowledge of operating in a workgroup or Active Directory domain environment and how end users are affected by each environment.

This exam, when combined with 70-272 (the applications exam for desktop support technicians), should validate that a candidate can successfully answer, or escalate, all calls from end users.

When you pass the Supporting Users and Troubleshooting a Microsoft Windows XP Operating System exam, you achieve Microsoft Certified Professional (MCP) status. You also earn:

Product DescriptionExam Number/Code: 70-272
Exam Name: MCDST Supporting Users and Troubleshooting Desktop Applications

“MCDST Supporting Users and Troubleshooting Desktop Applications”, also known as 70-272 exam, is a Microsoft certification. With the complete collection of questions and answers, Passguide has assembled to take you through 100 questions to your 70-272 Exam preparation. In the 70-272 exam resources, you will cover every field and category in MCDST helping to ready you for your successful Microsoft Certification.

1.You are a desktop support technician for your company. All client computers run Windows XP Professional. All

users use Microsoft Internet Explorer as their Web browser. A user reports that he recently ran Internet Explorer

on another user’s computer. When he began to type an address of a Web site in the Address bar, Internet Explorer would automatically complete the entry he typed in the Address bar. The user requests that this feature be enabled
on his computer as well. You need to ensure that when the user types an address of a Web site in the Address bar, Internet Explorer attempts to automatically complete the entry for him. What should you instruct the user to do in Internet Options in Control Panel?
A: Select the Show friendly URLs check box on the Advanced tab.

B: Select the Use inline AutoComplete check box on the Advanced tab.

C: Increase the number of days to keep Web pages in the History folder on the General tab.

D: Disable the Do not search from the Address bar option on the Advanced tab by selecting the Display result, and

go to the most likely site option.

Correct Answers: B

2.You are a desktop support technician for your company.

A home user running Windows XP Home Edition and Microsoft Internet Explorer reports that his Favorites list is frequently altered. You discover that he shares his computer with other family members. You need to ensure that
his Favorites list stays consistent when he logs on. What should you do for each family member? A: Create and use a user profile.
B: Create and use a Microsoft Outlook Express identity.

C: Create and use an Internet Explorer Address book identity.

D: Create a separate Favorites folder under the My Documents folder.

Correct Answers: A

3.You are a desktop support technician for your company. All client computers run Windows XP Professional and

Microsoft Office XP.

A user reports that at times his taskbar is not visible. No other users report any problems with their taskbar. You need to ensure that the taskbar is visible at all times on the user’s computer. What should you instruct the user to do?
A: Enable the taskbar lock feature

B: Remove the auto-hide feature for the taskbar.

C: Run the Accessibility Wizard from the Start menu.

D: Deselect the Hide inactive icons option for the taskbar.

Correct Answers: B

4.You are a desktop support technician for your company. All client computers run Windows XP Professional with

Service Pack 2 (SP2) and are part of a domain.

A user reports that his computer performs more slowly than usual. You display the processes in Windows Task Manager. You discover that the CPU usage is 99 percent. In addition, you notice that Msblast.exe is running as a service.
You need to optimize the performance of the user’s computer. What should you instruct the user to do?
A: Restart the user??s computer by using the Last Known Good Configuration option. B: Install updated antivirus signatures, and scan for known viruses.
C: Use Windows Task Manager to end the Msblast.exe process.

D: In Security Center, click Change the way Security Center alerts me, and select Virus Protection.

Correct Answers: B

5.You are a desktop support technician for your company. All client computers run Windows XP Professional and

Microsoft Office XP.

A user in the company receives a computer that had been previously used by another user. The new user has not saved any documents or other personal information on the computer. The new user reports that Office is
configured with the former user’s toolbar customizations, spelling and grammar settings, and other preferences. You need to reset Office to its default settings on the user’s computer as quickly as possible. What should you do?
A: Instruct the user to select Detect and Repair… from the Help menu in an Office application.

B: Instruct the user to remove Office and reinstall it by using Add or Remove Programs in Control Panel.

C: Create a new local user account on the computer for this user, and instruct the user to log on by using this new account.
D: Remotely delete the HKEY_LOCAL_MACHINE\Software\Microsoft\Office registry key on the user’s computer.
Correct Answers: C

6.You are a desktop support technician for your company. All client computers run Windows XP Professional.

A user reports that macros that previously worked in Microsoft Excel do not run after she installed Windows XP Service Pack 2 (SP2). The user receives the following error message: ???Macros in this workbook are disabled because the security level is high, and the macros have not been digitally signed or verified as safe. To run the macros, you can either have them signed or change your security level. Click Help for more information.???The user wants to configure Excel to automatically run macros that are included in spreadsheets.
What should you instruct the user to do?

A: In Excel, on the Tools menu, click Options. On the Security tab, click Macros Security, and then set the macro security level to Low.
B: In Excel, on the Tools menu, click Options. On the Security tab, click Macros Security, and then set the macro security level to Medium.
C: In Excel, on the File menu, click Permission, and then select Unrestricted Access.

D: In Excel, on the Tools menu, click Protection, and then select Allow users to edit ranges.

Correct Answers: A

7.You are a desktop support technician for your company. All client computers run Windows XP Professional. All users use Microsoft Internet Explorer as their Web browser
A user reports that she is unable to change the address of her home page in Internet Explorer. You discover that the

Address field in the user’s Internet Options in Control Panel is unavailable and prevents the home page address from being changed.
What is the most likely cause of the problem?

A: A Group Policy object (GPO) is enabled to customize the home page URL. B: The Privacy settings on the user’s computer have been configured to High.
C: The URL of the home page on the user’s computer has been added to the Restricted sites security zone.

D: The user only has the Allow – Read NTFS permission on the C:\Program Files\Internet Explorer directory.

Correct Answers: A

8.You are a desktop support technician for your company. All client computers run Windows XP Professional. The network consists of one Active Directory domain and one DNS server that accepts dynamic updates. A user
reports that she can no longer connect to a file server named FS04. FS04 is a Windows Server 2003 computer that

is a member of the domain. You discover that the user can connect to other file servers, and she was able to

connect to FS04 a few hours ago.

From your client computer, you run the ping command and successfully connect to FS04 by name. Another technician informs you that FS04 failed earlier today. This technician also informs you that the server currently responding as FS04 is a replacement server that was placed online a few minutes earlier. You need to ensure that
the user can connect immediately to the replacement server named FS04. What should you do? A: Instruct the user to run the netstat -a command.
B: Instruct the user to run the ipconfig /flushdns command.

C: Configure the user’s computer to have the correct subnet mask for the subnet to which it is connected.

D: Configure the user’s computer to have an Lmhosts file that contains both the NetBIOS name and IP address for

FS04.

Correct Answers: B

9.You are a desktop support technician for your company.

A customer running Windows XP Home Edition with an antivirus application installed reports that he

downloaded a program from the Internet and installed it on his computer. After installing the program, he began to receive e-mail messages from people whom he does not know. These e-mail messages state that he sent an e-mail message to them. The user removed the program but he is still receiving the e-mail messages with the same
message content from people whom he does not know. You need to identify the cause of these e-mail messages. What should you instruct the user to do?
A: Connect to the Microsoft Windows Update Web site and scan his computer.

B: Download the most recent virus signature files and scan his computer for viruses.

C: Run the Microsoft Baseline Security Analyzer (MBSA) tool and scan for security updates.

D: Run the Security Configuration and Analysis tool and analyze his computer by using the hisecws.inf security template.
Correct Answers: B

10.You are a desktop support technician for your company. All client computers run Windows XP Professional and Microsoft Office XP.
A user reports that Office applications display an animated character when he accesses Help. The user wants

Office to permanently stop displaying the Help character. You need to help the user configure Office so that the

character is no longer displayed.

What should you instruct the user to do?

A: Right-click the character and select Hide.

B: Delete the Microsoft Agent DLL file located in the Windows System32 folder.

C: Select Hide the Office Assistant from the Help menu in each Office application.

D: Right-click the character and select Options from the context menu. Then clear the Use the Office Assistant check box
Correct Answers: D

Passguide 70-272
Questions and Answers : 100 questions Expected Date: October 24th , 2008 Price: $129.99 $89.99 Pre-Buy price: $62.99 Save $27

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